How To Proceed

CC-person-logo-50 Contact Us

  • By Telephone – 01 4539333
  • By Email – info@mediserve.ie
  • By Mail – 344 South Circular Road, Dublin 8.

CC-person-logo-50  An Assessment

  • Our client services manager will set up an assessment at a time that suits you
  • We will will talk through your needs with you (covering everything from food likes and dislikes to complex details of personal care) and draw up the most appropriate care plan
  • We will present you with your individual care plan with costs and detailed information on our services
  • We will outline the different services you may also be able to access in your community (i.e. community OT, public health nursing services, day centres, etc)
  • The assessment is a vital stage in setting up the service successfully so you should allow an hour or two for it to be completed fully

CC-person-logo-50 Care Plan

  • Based on your assessment we will select a care assistant (or team of care assistants) to best suit your needs
  • If your service runs over 7 days with morning and evening visits you will require a team of up to four care assistants to ensure that you will always have a service and that there will be no gaps
  • The carer or team will be introduced to you before commencement of service
  • We will give you your client folder which contains your client care plan, a daily diary (in which our care assistants will record the service they’ve provided to you after each visit), a copy of our policies and procedures and information on our 24hr 365 day a year on-call service

CC-person-logo-50 Care Commencement

  • Our experience is that if a service is set up well from day one it will have a much better chance of running successfully for the client for longer
  • That’s why our client services manager will be on hand while things settle down to ensure everything goes as smoothly as possible and to support you if you have never had to receive care or provide care before
  • Our client service manager will carry out monthly check-in visits and you can call the office at any time to discuss any adjustments or improvements to your service
  • An experienced care manager is available 24/7 if you have any urgent queries
  • We will carry out official evaluations of the service twice a year
  • Your care plan will be updated as needed based on feedback from clients, their families and care assistants

 

CC-person-logo-50 Cost Calculator

Calculate the net cost of your private homecare for you or your loved one.

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CC-person-logo-50 Enquiry Form:

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Contact Care

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Contact Care is Irelands integrated home support company. Our services include Home Care, Telecare, Telehealth & Care Call. We are one company providing one solution to your home care needs.
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Doctor On Duty is a 24-hour, 365 day medical deputising and locum service. We specialise in providing an out-of-hours and home visiting service for GPs.

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Mediserve Telehealthcare – our range of state-of-the-art technologies that monitor and help manage health conditions from remote locations or the comfort of your own home.

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Partners and Associates

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